OUR SERVICES

Error report at Duna Elektronika Kft.

We lay particular stress on our customer center under and beyond guarantee. Among the leading hardware manufacturers we have DELL and Lenovo Service Partner certificates, that is why we can provide complex services to our customers at the highest professional level. 

Ways of error reporting

• By phone: +36 1 666 1630 (primary) or +36 1 666 1600 (secondary, if other contacts were unavailable), during working hours.
• Via e-mail: service@dunaelektronika.com, downloading the error report sheet HERE

Ways of error reporting for contractual customers

• Through Customer Gate: LOGIN

Our customer service can process error reports between 8:00 am to 4:30 pm on working days.

Process of error reporting